FAQ
Frequently Asked Questions
Product & Technical Setup
Q: Are all Lankeleisi models dual-motor?
A: No. Please read the specifications carefully. For example, the Lankeleisi S600 carbon fiber version is a high-performance model, but it is not a dual-motor 1000W bike. If you need dual-motor setups, please check our specific AWD listings.
Shipping & Orders
Q: Do you ship internationally?
A: Yes, we ship globally. Shipping costs and transit times vary depending on the destination and the weight of the items (especially for complete e-bikes).
Q: Will I need to assemble the e-bike myself?
A: Our e-bikes usually arrive 85% assembled. You will need to attach the front wheel, pedals, handlebars, and make basic adjustments. We provide instructional materials to guide you.
Payments
Q: What payment methods do you accept?
A: We accept major credit cards (Visa, Mastercard, etc.) securely processed through our payment gateway.
